takabet Terms and Conditions
This page sets out in detail all the conditions, rules, and the rights and responsibilities of members when using the takabet platform. Please read the entire document carefully before registering an account.
General Provisions
1.1 Introduction and Applicability
takabet is an online gaming and sports betting platform operated for Bangladeshi users. These terms and conditions ("Terms") apply to the takabet website, mobile application, and all services included within it. Members are required to read these Terms in full before accessing the platform, registering, or using any service.
takabet reserves the right to change or amend these Terms from time to time. Members will be duly notified of any significant changes. Continued use of the platform after amended Terms are published will be taken to mean that you have accepted the new Terms.
1.2 Age Restriction
All services on takabet are for persons aged 21 or above only. If any person opens an account or uses the platform while under the age of 21, takabet has the right to immediately close that account and forfeit any deposits or winnings. Members must provide the necessary documents if age verification is requested.
1.3 Geographic Restrictions
takabet's services do not apply to any region or country where online gaming or betting is legally prohibited. It is the member's own responsibility to know and comply with the local laws of their area. Any attempt to bypass geographic restrictions through technical means may result in account termination.
Account Registration and Management
2.1 Registration Process
Accurate and complete information must be provided when registering on takabet. Each person may open only one account. If it is confirmed that the same person holds multiple accounts, all accounts will be closed and funds held may be forfeited.
The email address, mobile number, and personal details provided at registration must be truthful and current. If any details change, the account settings must be updated without delay. If an account is opened with false information, takabet may cancel it at any time.
2.2 Identity Verification (KYC)
takabet may request identity verification at any time to ensure security and prevent fraud. A copy of a national identity card, passport, or driving licence may be required. Full identity verification may need to be completed before a withdrawal is processed. If verification documents are not submitted within the specified time, the account may be temporarily suspended.
2.3 Account Security
It is entirely the member's responsibility to keep their password and login details confidential. Sharing, selling, or transferring account details to anyone else is prohibited. If unauthorised access is suspected, takabet support must be contacted immediately. takabet will not be held responsible for any loss to an account resulting from the member's own negligence.
Deposits, Withdrawals and Payments
3.1 Deposit Terms
The minimum deposit amount on takabet is ৳100 (one hundred taka). Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major commercial banks). Deposits must be made only from a payment account registered in the member's own name. Deposits made through third parties are not accepted.
3.2 Withdrawal Process
The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawals are generally processed within 30 minutes to 3 hours. Withdrawals can only be made to the same payment method used for the most recent deposit. If identity verification has not been completed, the withdrawal process may be temporarily delayed.
3.3 Payment Restrictions
- Transactions via cryptocurrency are not accepted.
- Deposits may not be made from any payment account not registered in the member's name.
- Using money from money laundering or illegal sources on the platform is strictly prohibited.
- If fraudulent activity is found in any transaction, it will be cancelled immediately.
- Depositing into multiple accounts simultaneously from the same device or network is prohibited.
Bonuses and Promotions
4.1 Welcome Bonus
The takabet welcome bonus is a 100% bonus on the first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: depositing ৳1,000 earns a ৳1,000 bonus, making the balance ৳2,000, and ৳1,000 × 10 = ৳10,000 must be wagered before withdrawing. The bonus amount cannot be withdrawn directly — only winnings earned from the bonus can be withdrawn after the wagering requirement is met.
4.2 General Terms for Promotional Offers
takabet runs various promotional offers from time to time. Each offer has its own specific terms and wagering requirements. A member may not combine multiple bonuses at the same time unless specifically stated. Bonuses have a set validity period — unused bonuses expire at the end of that period.
- Weekly takabet Recharge Festival: 20% of deposit, up to ৳5,000, wagering 15 times the bonus.
- takabet Cricket Celebration Bonus: 30% of deposit, up to ৳8,000, wagering 20 times the bonus.
- Weekend takabet Slots Fun: 50% of deposit, up to ৳10,000, wagering 25 times the bonus.
- Birthday takabet Gift: up to ৳1,500, wagering 10 times the bonus; account verification required.
- Refer a Friend takabet Reward: up to ৳2,000, wagering 12 times the bonus.
4.3 Preventing Bonus Abuse
takabet reserves the right to take all precautionary measures to prevent abuse of the bonus system. If game manipulation, arbitrage betting, bonus hunting, or any other fraudulent method of obtaining bonuses is detected, the account will be closed immediately. Each bonus is provided solely for the purpose of fair play.
Betting and Gaming Rules
5.1 Bet Acceptance
All bets on the takabet sportsbook are accepted based on set times and conditions. takabet reserves the right to void any bet placed due to a technical error or incorrect odds. In in-play betting, odds may change as a result of delayed bet acceptance — in that case, the revised odds will apply.
5.2 Result Determination
For sports betting, the official match result or the announcement by the relevant sports authority will be considered final. In casino games, the result determined by the software's random number generator (RNG) is final. If there is a dispute over any result, support must be contacted within the specified time.
5.3 Match Fixing and Fraud
Match fixing, betting based on insider information, or participation in any form of fraudulent activity is strictly prohibited. If such activity is suspected, the relevant account and all transactions will be subject to investigation and legal action may be taken.
5.4 Maximum Win Limit
There is a set maximum win limit for each betting category and game, which is stated in the description of the relevant game or betting market. takabet is not obligated to pay out any amount beyond the set limit.
VIP Program and Cashback
6.1 VIP Tiers
takabet has three VIP levels: Bronze, Silver, and Gold. The weekly cashback rate differs at each level — Bronze offers up to 0.3%, Silver up to 0.5%, and Gold up to 0.8% weekly cashback. Moving to a higher level depends on active participation and betting activity on the platform.
6.2 Cashback Calculation
Weekly cashback is calculated on the net loss for that week (total losses minus total winnings). Example: if a Silver member's net loss in a given week is ৳20,000, they will receive ৳20,000 × 0.5% = ৳100 cashback (the maximum for that tier). Cashback is generally added to the account at the start of each week.
6.3 VIP Benefit Terms
VIP benefits are personal and non-transferable. takabet reserves the right to change the structure of the VIP program at any time. If fraudulent activity is found on a member's account, VIP benefits will be cancelled immediately.
Responsible Gaming and Self-Control
takabet believes it is essential for members to maintain control over their own play alongside healthy entertainment. We follow responsible gaming principles and advise every member to play within their own limits.
7.1 Limit-Setting Features
- Members can set their own daily, weekly, or monthly deposit limits.
- There is an option to set bet limits or loss limits.
- If needed, a request can be made to place the account on a temporary break for a set period.
- A request for permanent account closure (self-exclusion) can also be made.
7.2 Action Against Problem Gambling
takabet is alert to problem gambling. Our system can detect suspicious patterns and help is offered where needed. Requests coming from family members are also considered. For more details, visit our Responsible Gaming Guidelines page.
Privacy and Data Protection
The way members' personal data is collected, stored, and used is described in detail in takabet's Privacy Policy. The Privacy Policy applies alongside these terms and conditions.
8.1 Limits on Data Use
Members' data is used solely for operating takabet's services, identity verification, and meeting legal obligations. Data is not transferred to third parties — however, exceptions may apply in cases of legal direction or requests from government authorities.
8.2 SSL Security
All data transmission on the takabet platform is protected by SSL encryption. Payment information is never stored directly on takabet's servers — all transactions are processed through recognised payment gateways.
Account Suspension and Closure Policy
9.1 Reasons for Account Suspension
- Registering with false or misleading information.
- Operating multiple accounts.
- Abusing the bonus system or engaging in fraudulent activity.
- Failing to provide identity verification documents within the specified time.
- Evidence of account use by a person under the age of 21.
- Suspicion of money laundering or illegal financial activity.
9.2 Account Closure by the Member
A member may apply to close their account themselves at any time. It is advised to settle all pending bets and withdraw the balance before closure. A specific application form must be completed for self-exclusion.
9.3 Account Closure by takabet
takabet reserves the right to close any account without reason, though this is generally done only in cases of policy violation. If an account is closed without a policy violation, the balance will be returned.
Customer Service and Dispute Resolution
10.1 Support Channels
takabet provides live chat and email support 24 hours a day, 7 days a week (24/7). Support is available in both Bengali and English. For general queries, please see our Frequently Asked Questions (FAQ) section.
10.2 Complaints Process
If you have a complaint, it should first be submitted to support via live chat or email. A resolution will be attempted within an appropriate time depending on the nature of the complaint. In complex cases, the complaint will be referred to the review team and a decision will be communicated after a detailed investigation.
10.3 Final Decision
The decision of the takabet authority will be considered final on all matters. There will be an opportunity to appeal against a decision — the outcome of the appeal will also be considered final.
Limitation of Liability
11.1 Technical Issues
takabet is not responsible for financial losses caused by internet disconnection, server errors, or other technical issues. However, if a member suffers clear losses due to a technical fault, compensation may be considered subject to review.
11.2 Third-Party Software
takabet's liability is limited regarding faults in third-party gaming software or payment systems used on the takabet platform. For such issues, efforts will be made to resolve them in coordination with the relevant provider.
Intellectual Property & Rights of Use
All intellectual property rights to the takabet website, applications, logo, content, and software are reserved by takabet. Members are granted a limited, revocable right to use the platform for personal and non-commercial purposes only. Copying, modifying, or redistributing any part of the platform is prohibited.
Scraping the website or app, using bots, or collecting data through automated methods is strictly prohibited and may result in account termination.
Changes to Terms & Enforceability
13.1 Notice of Changes
Members will be notified of any significant changes to these terms via email or in-app notification. Continued use of the platform after changes take effect will be taken as acceptance of the new terms.
13.2 Partial Invalidity
If any clause of these terms becomes legally unenforceable for any reason, only that clause will be removed. All remaining clauses will continue in full force and effect.
13.3 Entire Agreement
These terms and conditions, the privacy policy, and the specific terms of any promotion together form the entire agreement between takabet and the member. No oral or written understanding beyond these shall apply.